Create Email Address Mailbox on Ajenti V in Nginx & Ubuntu

Creating an email address / mailbox in Ajenti V is dead simple. There are only two quick steps for this tutorial. See below how to create an email address / mailbox in Ajenti V.

Step 1: Configure & Create Email Address Mailbox

After logging in to Ajenti V using your browser, click on the Mail tab to the left. Beneath where it says NEW MAILBOX, for Address, enter in the part of the email address before the @ sign that you’d like to create an email address mailbox on (e.g. example). If you have already added domain names to Ajenti V, you may choose the domain name you would like to do create an email mailbox for; otherwise, choose Custom Domain. In the Custom domain field, enter in the domain name of the email address mailbox you’d like to configure. For this example, I am using domain.com as my custom domain. Click the + MAILBOX button.

Ajenti V Create Email Address Mailbox

Step 2: Enter in Password for Email Address Mailbox

Click on the email address you just created. To the right of Password, click Change password. Enter in a strong password. Scroll down and click APPLY CHANGES.

Ajenti V Create Email Address Mailbox Password Change

Troubleshooting

Not Receiving Email

If you are not receiving the email of your newly configured email address mailbox, ensure you have opened up TCP ports 143 and 993 and that these ports are not blocked.

If these two ports are open, ensure you have added the domain name you have configured the email address mailbox for to your Ajenti websites.

If you have added the above domain name you’d like to configure the email address mailbox for, ensure your DNS settings at your domain name’s registrar are correctly pointed at your Ajenti V VPS / Dedicated server’s IP address.

Make sure your installation hasn’t been configured to use non-default ports. To check the ports used by exim, type in the following via SSH:

lsof -i -P | grep exim

Make sure your firewall is not blocking any of these ports.

Try debugging further by checking the delivery path by typing in the following:

exim -bt example@domain.com

If you have made sure of all the above points, try rebooting your server to see if that fixes it and allows you to receive email at your email address mailbox.